About us

We want to take away the barriers keeping you from getting hearing help

Not everyone in BC has equal access to health care

Individuals face many types of barriers when trying to access health care. Some have no vehicle, don’t live in a community with public transportation, and don’t live close to public services. Getting to an appointment can be an hours-long process or is costly when paying for taxis. Some adults no longer have a license and depend on others to bring them to their appointments. This might require the helpers to take time off work.

We’re here to remove some of those barriers by coming to your home to provide you with vital hearing health services. We only need a small space in your home to provide our services.

Founder & RHIP/C

My hearing practitioner journey started off when I saw Vancouver Island had absolutely no cerumen management specialist. I happily upgraded my education so I could learn how to fill this need safely. I became a Registered Hearing Instrument Practitioner so that I could help others with all their hearing needs. 

Furthermore, with so many of the hearing-challenged population reaching their golden years, I knew the best way to service my clients would be for my clinic to be mobile so I could come to them. Save yourself the hassle of booking time off work, driving through traffic, and parallel parking by inviting me into your home to assess your hearing challenges. Should ear wax build-up be causing hearing issues, I can resolve that in the same appointment. 

I want to help those most in need

Raymond Gilby

Collaborative

This appointment allows your and your loved ones voices and opinion to be heard to get the care that suits you best.

Empathtic

Getting help is the first step, we want you to feel empowered from taking your health seriously.

Gentle approach

We're very careful with your ears, especially if you're nervous or uncomfortable with doctors. Your comfort is our priority.

Modern Tech

Our hearing aid recomendations work with modern technologies, including your mobile phone and tablet.

Vision
For all to access the hearing health care they need, without barriers.
Mission
To come to those that need us most. We bring the specialist to you, including all items needed to address your hearing concerns.
What clients say
I recently had the pleasure of experiencing the fantastic service provided by Clear Ears and Raymond (for the second time) and I can't express enough how wonderful my experience was. Raymond is an absolute gem. He exudes patience, kindness, and a gentle approach that instantly puts you at ease.

One of the most remarkable aspects of Clear Ears and Raymond's service is the convenience. Having Raymond come to your front door is a game-changer. It's fast, easy, and incredibly convenient. No more struggling with traffic or waiting in crowded waiting rooms. Raymond's home visit service is a breath of fresh air in today's busy world.

After my experience with Clear Ears and Raymond, I can say with confidence that I wouldn't trust anyone else with my ear care. The level of care, professionalism, and convenience they provide is unparalleled. I highly recommend their services to anyone in need of ear care. Thank you, Raymond, and Clear Ears, for your exceptional service and the peace of mind you've given me.
Shel Karpala
Raymond is awesome! I have had impacted earwax happening since 2023 and have had it removed at my ENT twice now. This week I ended up with a fully occluded ear and my ENT was booked until Wednesday next week. The nurse at the walk in was also unavailable until Monday.

I could not hear a thing in my right ear. I also have severe tinnitus which was worsened by the plugged ear and starting to give me a lot of anxiety, and miss work.

I took a chance and called him and he made time to come out to Campbell River and clean my ears. I was back to normal within minutes. He’s super nice(not all practitioners are btw) and knows a lot about Tinnitus and my other preexisting hearing issues, such as hyperacusis. He also took the time to show me how to change the filters on my hearing aids and chat a bit about why I should br wearing them more.

Totally worth the cost, I would have missed another day of work at my new job. Now I have a solid ear guy I can lean on, since I do already struggle with hearing loss and tinnitus. 5 star rating. If you want a caring ear guy, this is your guy.
Barry Campbell

More than just a hearing practitioner

We care about your wellbeing